Meet Your Server's New, Scalable Sidekick
Because a 10,000 member server shouldn't use the same generic support tools as a 10 member group chat. Scale your ticketing exactly how your community needs it.
Free
Get started with basic ticketing
$0
- 1 support panel
- 3 ticket categories
- Open / Close / Reopen tickets
- HTML transcripts with DM on close
- 25 concurrent tickets
- 30-day ticket history
- Standard support
14 Day Free TrialGet Premium
Premium
Everything a growing server needs
$92/yr
Save 15% vs monthly
- All features of a Free Buddy and...
- 5 support panels
- 15 ticket categories
- 25 snippets (canned responses)
- Per category ticket auto-close
- Ticket priority
- Staff ticket notes
- User blacklisting
- Full transcript archive & search
- DM creator on ticket open
- Customizable embed colors & thumbnail
- Analytics dashboard
- Expedited support (within 6 hour response time)
Read and Respond from DashboardGo Custom
Custom
No limits with your own white label and fully configurable Bot
$270/yr
Save 25% vs monthly
- Everything offered by a Premium Buddy plus...
- Your own bot
- Unlimited support panels
- Unlimited ticket categories
- Live dashboard chat and reply from web
- Full embed customization
- SLA timers & breach alerts
- Transcript email & export
- Outbound webhooks & API access
- Priority support (within 4 hour response time)
- Early access to new features
All plans are per server. Cancel any time. Prices in USD.